At Radhey Shyam Sweets, we take great care to ensure that your order is prepared fresh, packed securely, and delivered safely. Please read our shipping policy carefully before placing an order.
Shipping Locations
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We offer delivery across India, subject to serviceability of the delivery location.
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Some remote or non-serviceable pin codes may not be eligible for delivery.
Order Processing Time
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Most orders are prepared and dispatched within 24–48 hours of order confirmation.
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Bulk, corporate, or custom orders may require additional preparation time.
Our team will communicate timelines in such cases.
Delivery Timeline
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Standard delivery time is 3–5 business days from the date of dispatch.
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Delivery timelines are estimates and may vary based on:
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Location
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Courier partner operations
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Weather conditions or unforeseen delays
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Radhey Shyam Sweets is not responsible for delays caused by factors beyond our control.
Shipping Charges
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Shipping charges (if applicable) are calculated at checkout based on order value and delivery location.
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Free delivery may be available on orders above a specified value, as mentioned on the website or promotional banners.
Packaging & Hygiene
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All sweets are packed using safe, hygienic, and food-grade packaging.
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Special care is taken to ensure products remain fresh and protected during transit.
Perishable Products Disclaimer
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Sweets are perishable items and must be stored as recommended upon delivery.
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Delays caused by courier partners may impact product condition; however, we take all reasonable measures to minimize such risks.
Delivery Issues & Damaged Products
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In case of damaged, leaked, or incorrect products, customers must:
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Record an unboxing video
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Report the issue within 24 hours of delivery
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Claims without proper proof or raised after the specified time may not be accepted.
Please refer to our Return & Refund Policy for further details.
Failed Deliveries
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If a delivery attempt fails due to incorrect address, unavailability of the recipient, or refusal to accept the order, re-shipping charges may apply.
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Cash on Delivery (COD) orders that are refused may be restricted for future orders.
Contact Information
For shipping-related queries or assistance, please contact us:
Address:
Main Road, Harduaganj, Aligarh,
Harduaganj, Uttar Pradesh – 202125
Phone: +91-7417115770
Email: sweets.radheyshyam@gmail.com
