Welcome to Radhey Shyam Sweets.
By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
General
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These Terms & Conditions govern your use of our website and services.
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By placing an order, you confirm that you are legally capable of entering into a binding contract.
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We reserve the right to update or modify these terms at any time without prior notice.
Products & Availability
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All products displayed on the website are subject to availability.
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Images are for illustration purposes only. Actual product appearance may vary slightly due to preparation methods and packaging.
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We reserve the right to limit quantities or discontinue products without prior notice.
Pricing & Payments
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All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
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Prices may change without prior notice.
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Payments are processed through secure third-party payment gateways.
We do not store any payment or card details.
Orders & Confirmation
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Once an order is placed, you will receive an order confirmation via email or SMS.
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Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or other operational reasons.
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In case of cancellation, any payment received will be refunded as per our Refund Policy.
Shipping & Delivery
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We deliver across India where serviceable.
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Delivery timelines are estimates and may vary due to location, weather, or unforeseen circumstances.
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Radhey Shyam Sweets is not liable for delays caused by courier partners or external factors beyond our control.
Returns, Refunds & Exchanges
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Due to the perishable nature of sweets and food items, returns are accepted only for damaged or defective products.
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An unboxing video is mandatory to raise a return or damage claim.
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Claims must be reported within 24 hours of delivery.
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Please refer to our Return & Refund Policy for detailed information.
Bulk & Corporate Orders
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Bulk, corporate, or custom orders are handled separately and may have different terms regarding pricing, preparation time, and delivery.
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Once confirmed, bulk orders may not be eligible for cancellation or refund.
Intellectual Property
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All content on this website, including text, images, logos, and design elements, is the property of Radhey Shyam Sweets.
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Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
User Responsibilities
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You agree not to misuse the website or engage in any activity that disrupts or harms the platform.
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Providing false or misleading information may result in order cancellation or account restriction.
Limitation of Liability
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Radhey Shyam Sweets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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Our liability, if any, shall be limited to the value of the order placed.
Governing Law
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These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
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Any disputes shall be subject to the jurisdiction of courts located in Uttar Pradesh, India.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us:
Address:
Main Road, Harduaganj, Aligarh,
Harduaganj, Uttar Pradesh – 202125
Phone: +91-7417115770
Email: sweets.radheyshyam@gmail.com
